repairs & services
Home Visit Fee
£60
This is all you will be charged for us to call out to your home and diagnose and often repair a fault. You will only ever be charged this fee once for the same repair.
We endeavor to get out to you as quickly as possible (usually within 24hours), and we try to have you up and running in the same day.
Prices for parts will be discussed prior to fitting, if they are required.
Included in this price is up to 30 minutes labour (not including cups of tea), which is usually long enough for most repairs to be executed. No additional labour will ever be charged without being explained clearly first.
Puncture Repairs
£70
Whether its a wheelchair or a mobility scooter, we keep the tube to fix your puncture
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This price includes a home visit & a new inner tube
Scooter Services
from £85
Scooter services are carried out at your home address in our mobile workshop, no matter the weather.
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They usually take between 1-1.5 hours to complete-not a 20 minute blow over as you may have had else where.
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You will get a full strip down & Re build including a minimum 20 point check
​​Free top to bottom clean and polish.
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You will receive a copy of the completed check sheet.
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Our engineer will also be happy to sit down and advise on any ways to prolong the life of your scooter if requested.
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Discounts available for multiple or Group bookings at the same address.
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Stairlift
Service
£85
Stairlift services usually take around 1 hour to complete
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Undergo thorough safety tests
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Full strip down checking for preventative repairs
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Re grease of track where necessary
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Battery test
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Include a free complementary valet.
Powerchair
Service
from £85
Wheelchair services are carried out at your home address in our mobile workshop, no matter the weather.
4 wheel powered Wheelchair services with no tilt/raise functions are £75 and usually take 1 hour to complete.
Powered Wheelchairs with 6 wheels or/and powered tilt or raise functions are £95
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Both come with a completed check sheet and battery test.
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Discounts available for multiple or Group bookings at the same address
Other
Services
from £70
Rise & Recline chairs £75
Profiling/ Electric Beds £75
Rollators & Tri-Walkers £70
Manual Wheelchairs £70
Wheelchair Powerpacks £70
Wheelchair with Powerpack £85
These services will take 25 minutes to 1 hour depending on the equipment.
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Discounts available for multiple or Group bookings at the same address
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Battery Tests
£25
We are able to test all types of batteries from mobility scooters, wheelchairs, stairlifts and any kind of 12-24v AGM, GEL or Lithium Ion battery.
We can offer testing at your door for most items of equipment and can provide thorough testing with print outs for internet warranty issues if required.
Prices vary on battery type and location in which they need to be tested so please call.
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If replacement batteries are bought from us this test is FREE.
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For more Information about our different battery tests and good battery care CLICK HERE
INSURANCE WORK & EXTENDED WARRANTYS
We are an appointed representatives for Mark Bates Ltd who offer insurance with added 24 hour breakdown recovery policy's for powerchair & mobility Scooter users from just £96 per year, not to mention a whole range of attractive extended warranty packages for mobility scooter, powered wheelchair, wheelchair, rise & recline chair, & stairlifts.
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We are able to offer repairs to anybody who has a Mark Bates insurance/warranty policy regardless of where the policy & equipment was purchased from.
We also act as a repair center for most other mobility insurers such as Fish Insurance, Blue badge Mobility Insurance, Surewise, SAGIC, First senior etc etc...
Why come to us?
Firstly because we complete 99% of our repairs at your home address in one of our mobile workshop's. Our engineers have heaps of experience (over 18 years) at repairing mobility equipment. But most importantly because we have a passion for keeping your your equipment going!
Most mobility companies don't usually like to do repairs, they see them as a burden and would much rather sell new equipment, that is why you will find that their repair charges are either so high or equipment is taken away for repair, with the intention of upselling you a new product, I'm sure... Our repair chargers are much lower, and more efficient as we are just as passionate about repairing equipment as we are about supplying it.
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Here are a couple of local call out chargers that we know of:
(we would name and shame if we could!)
local dealer 1 call out= £120
local dealer 2 call out= £75
local dealer 3 call out= £65
local dealer 4 call out= £65
local dealer 5 call out= Wouldn't repair if the equipment wasn't from them.........
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We only charge £60 wherever you bought it from.
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No repair is to big or to small!!!
SLIGHTLY FURTHER AFIELD?
The above prices are for Sheffield based customers but if you live just out side of Sheffield in Barnsley, Rotherham, Chesterfield and near by surrounding areas we may still be able to cater for you, but please give us a quick call for a price.